Retail Orders:

The BevNeck family of products are available for retail sale through CoolerGadgets.com or any one of the many licensed Numo Product distributors. Please visit CoolerGadgets.com, or contact us and we will put you in touch with a local distributor to handle your order.

Shipping Methods: Products are typically shipped by Motor Freight Carriers, UPS, Fed Ex, or USPS depending upon shipment weight and destination. We will route shipments the best way unless otherwise specified. Fully insured shipments must be clearly stated on order. Glassware and ceramics will incur a charge of $3.75 per carton for protective cartons when shipping via small package carries (i.e., UPS, FedEx) to insure safe delivery. This charge will be incorporated in the final freight charges. We will make every attempt to meet requested ship dates; however, we cannot guarantee arrival of goods to meet specific use dates.

Inside Delivery: Motor freight carrier charges are for "tailgate" delivery only. There is an additional charge for inside delivery and will be added to the invoice. This service must be requested in writing on the purchase order.

Freight Claims: Title of goods passes to the buyer once goods leave the Company. All goods should be inspected for shortage and/or damage and duly noted by the consignee on the delivery receipt if the evident at time of delivery. All claims must be filed with the carrier within 15 days of days of receipt of shipment. We will assist as much as possible in filing claims but will not be responsible for the payment of such claims.

Other Order Information

Acknowledgements: Order acknowledgements are typically emailed after order clarification to avoid misunderstandings and should be carefully examined with regard to all aspects of the order. All orders will be produced as acknowledged and no allowances will be made for failure to correct any discrepancies before production.

Cancellations: In the event an order is cancelled, all charges associated with work already completed will be invoiced.

Returns or Adjustments: All claims must be made within 30 days of shipment. Return orders will not be accepted without factory approval and a return authorization (RA) number. No allowance will be made for outdated catalogs or incorrect pricing; we reserves the right to change prices without notice.

Terms: Prepayment or net 30 days with approval credit. Accounts unpaid after 30 days will incur a late charge of 1.5% per month on the unpaid balance. We accept MasterCard, Visa, and American Express for your convenience.

Trademarks & Copyrights

We accept order for printing as being in full compliance with all applicable laws regarding its usage and assumes no liability for claims or infringements of trademarks, copyrights, patents, and/or personal rights. Products or logos shown in the catalog appear only to illustrate the basic products and the ability to imprint messages and art on them. There is no intention to suggest that the imprints were designed by the company or that the products with these specific imprints are readily available to any purchaser without express written permission of the owners of any trademarked or copyrighted art, copy, or verbiage.